Last updated: 13 July 2026
Who we are
This website is operated by Aurum Built Pty Ltd (ABN 82 686 360 136), NSW Builder Licence 481876C, servicing the Sydney metropolitan area. Reach us at chris@aurumbuilt.com.au or 0434 223 480. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Quote, calculator & contact enquiries. When you submit the quote form or renovation calculator we collect the details you provide — including your name, contact details, suburb or postcode, project preferences, timing, budget or indicative estimate and project description — so we can respond and prepare a quote.
Website analytics. If you accept analytics cookies, we collect anonymous usage information such as pages viewed, how far you scroll, which links you click, your general device type and how you arrived at the site. Our own analytics data is first-party and is never sold.
Advertising measurement. Every page also loads Google’s advertising tag (Google Ads), which we use to measure which of our advertisements lead to enquiries. Google may set its own cookies and receives standard technical information about your visit under Google’s privacy policy. You can opt out of personalised advertising at Google Ads Settings.
Cookies & your choice
We use a small number of first-party cookies. Essential cookies keep the site working and remember your cookie choice. Analytics cookies only run if you select “Accept all” on the cookie banner. You can decline with “Essential only” and change your mind any time via the Cookie preferences link in the footer. Declining analytics does not affect your ability to use the site or request a quote. Google’s advertising tag (above) loads on all visits and is not controlled by the banner.
How we use your information
- To respond to your enquiry, prepare quotes and deliver the work you ask about.
- To keep records of enquiries and communicate with you about your project.
- To understand and improve how the website is used (analytics, only with consent).
We never sell your personal information or use enquiry details for unrelated marketing without your consent.
Storage, retention & security
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including access controls and encrypted connections (HTTPS). Enquiry records are kept only as long as needed for the purpose collected or as required by law, then removed. Access to our enquiry system is restricted to authorised Aurum Built personnel.
Third parties
We use reputable providers to run this site and deliver form submissions (our website host and form-delivery provider). They process data on our behalf under their own privacy terms. We do not share your details with advertisers or data brokers.
Your rights
You can ask to access, correct or delete the personal information we hold about you by emailing chris@aurumbuilt.com.au. If you have a concern, contact us first; you may also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
We may update this page from time to time. The “last updated” date above shows the current version.